Help & Support
We're here to help you get the most out of WukYard
Email Support
For support inquiries, please email us at:
support@wukyard.comWe typically respond within 24 hours
Frequently Asked Questions
How do I post a job?
Log in to your customer account, click "Post a Job" from your dashboard, and follow the step-by-step wizard to describe your project, upload photos, and set your budget.
How do payments work?
When you accept a bid, the payment is held securely in escrow. Once you approve the completed work, the funds are released to the contractor. All payments are processed securely through Stripe.
How do I become a verified contractor?
Create a contractor account and complete the verification process by providing your business details, professional certifications, and identification documents. Our team will review your application within 2-3 business days.
What if I have a dispute?
If you encounter any issues with a job, you can file a dispute through your dashboard. Our support team will review the case and work with both parties to reach a fair resolution.
How can I contact support?
You can reach us via email at support@wukyard.com or use our live chat feature during business hours. We're committed to responding to all inquiries within 24 hours.